Do I need to be home during assembly?
You do not need to supervise every screw, but someone should be present to let us in, show us the room layout, and confirm placement. If you prefer not to be there, we can arrange access with building security or a concierge — common in Dubai Marina, JLT, and Downtown towers. We photograph the completed work and send you confirmation before we leave. For wall-mounted pieces, we need your approval on placement to avoid drilling into electrical or plumbing lines.
What if my furniture is missing parts?
We check the parts list before starting. If hardware is missing, we tell you immediately and help you contact the retailer for replacements. In many cases, we carry common spare bolts, screws, and dowels that can substitute for missing pieces temporarily. For IKEA items, we often have compatible spare cam-locks and dowels in stock. If the missing part is structural and cannot be substituted, we will partially assemble what we can and return to finish once the replacement arrives — at no extra charge for the return visit.
Can you assemble furniture I bought online?
Yes. We assemble furniture from Amazon, Noon, IKEA online, and every other retailer that ships to Dubai. Online furniture often has the most issues — missing parts, poor instructions, and lower-grade materials. Our experience with these builds means we can handle the problems that would frustrate a DIY attempt. We have assembled beds from unknown Chinese brands that had no instructions at all, reverse-engineering the build from the parts. We do not recommend buying the cheapest option, but if you did, we will make it work.
Do you mount furniture to walls?
Yes, and we strongly recommend it for tall or heavy pieces in Dubai — especially wardrobes, bookcases, and entertainment units. Dubai's concrete walls require masonry drill bits and proper wall anchors, which we carry. For drywall partitions common in newer apartments, we use toggle bolts or stud-mounted brackets to ensure the piece can bear weight without pulling out. We check for electrical cables and plumbing before drilling, and we patch holes cleanly if you ever need to move the piece.
How long does assembly typically take?
A single chair or side table takes 30 to 45 minutes. A desk or dining table takes 1 to 2 hours. A bed frame takes 1.5 to 2.5 hours. A large wardrobe or entertainment unit takes 2 to 4 hours. A full bedroom or office setup with multiple pieces takes half a day. These are estimates — actual time depends on the brand, complexity, and whether we need to handle missing parts or manufacturer defects. We quote time along with price before we start so you know what to expect.
Do you remove old furniture before assembling new?
Yes, we can disassemble and remove old furniture as part of the same visit. We charge separately for removal based on quantity and disposal requirements. For large items, we coordinate with building management for service elevator access and loading dock use — standard procedure in Dubai high-rises. If you only need the old piece moved to another room or stored, we handle that too. Tell us when you book and we will allocate the right team size and time.
