At Dubai Repairs, battery replacement starts from 150 AED. That includes a branded Renata or Sony cell, a new case gasket, and a pressure test for water-resistant watches. We have seen mall kiosks offer 30 AED batteries, but they use no-name cells that leak within 6 months — and when they do, the acid destroys your movement. A new movement costs 350+ AED, so the "cheap" battery ends up being the expensive one. We guarantee our batteries for 12 months. If it dies early, we replace it free and cover any damage caused by the battery.

It depends on the problem. Here is what you can expect at Dubai Repairs:

• Battery replacement: 15 minutes, done while you wait
• Strap or link adjustment: 15-30 minutes
• Crystal or glass replacement: 1-2 days
• Crown or stem replacement: 1-3 days
• Movement service (quartz or mechanical): 3-5 days
• Luxury watch overhaul (Rolex, Omega): 7-14 days
• Vintage restoration: 2-4 weeks

We do not send watches overseas. Everything is done in our Al Quoz workshop, which is why we are faster than authorized dealers who ship to Switzerland and take 6-8 weeks.

Yes — for luxury brands, we only use genuine OEM parts ordered directly from the manufacturer or authorized distributors. For Rolex, Omega, TAG Heuer, and Cartier, we source crowns, crystals, movements, and bracelets from the same supply chain as authorized dealers. The only difference is we do not charge dealer markup.

For everyday brands like Seiko, Citizen, and Casio, we use OEM parts where available and high-quality aftermarket parts where the original is discontinued. We always tell you which part we are using before we install it. No surprises.

Stop wearing it immediately and do not press the buttons or crown. Every time you move the crown, you risk pushing water deeper into the movement. Bring it to us as fast as possible — ideally within 24 hours. We disassemble the watch, dry every component, clean the movement in an ultrasonic bath, replace any rusted parts, and reassemble with fresh lubricants.

Success rate depends on how quickly you act and what liquid got in. Fresh water caught early? 90% save rate. Salt water or soapy water? Lower, because salt and soap corrode faster. We have saved watches that were submerged in pools, dropped in fountains, and worn in the shower. But we have also had to tell customers that waiting a week made the movement unrecoverable. When in doubt, bring it in immediately.

Yes — and it is one of our specialties. We have restored watches from the 1920s to the 1980s, including pocket watches, military-issue pieces, and family heirlooms. The challenge with vintage watches is that parts are often discontinued. When we cannot source an original, we fabricate custom components or rebuild the existing part.

We document every vintage restoration with before-and-after photos and a detailed service report. This protects the watch's value for collectors and gives you a record for insurance. Turnaround is typically 2-4 weeks depending on parts availability. We never polish away original patina unless you specifically request it — that character is part of the watch's history.

For quick services — battery replacement, strap fitting, link removal, pin replacement — just walk in. We have four branches across Dubai and most of these jobs take under 30 minutes. No appointment needed.

For complex repairs — movement service, luxury overhaul, vintage restoration — we recommend calling or WhatsApping first. This lets us check parts availability and give you an accurate time estimate. You can also send us photos of the problem via WhatsApp and we will diagnose it before you even visit. Our Al Quoz workshop handles all complex work. Our Deira, Bur Dubai, and JLT branches handle quick fixes and drop-offs.

Dubai's heat, humidity, and sand create unique problems for watches:

• Heat accelerates battery drain: Quartz batteries last 20-30% less in Dubai than in cooler climates. If your battery normally lasts 2 years, expect 18 months here.
• Humidity degrades seals: Rubber gaskets dry out faster in air-conditioned environments. We recommend a seal check every 12 months for water-resistant watches.
• Sand gets into everything: Desert trips and beach visits can force sand into crowns and pushers. If your crown feels gritty, clean it before winding.
• UV fades dials: Leaving your watch in direct sunlight (like on a car dashboard) can fade or crack the dial. Store it in a box when not wearing it.

We offer a free "Dubai climate check" with every service — we inspect seals, test water resistance, and check battery health. It takes 10 minutes and could save you a 500 AED repair.

Every repair at Dubai Repairs comes with a 12-month warranty. This covers the specific work we performed — so if we replace your battery and it dies within 12 months, we replace it free. If we service your movement and it stops keeping time, we fix it at no charge.

The warranty does not cover new damage (dropping the watch, water exposure after repair, or wear from normal use). But here is the thing: if a problem is related to our work, we fix it even if it is technically outside warranty. We have been in Al Quoz since 2008. We are not going anywhere, and we value our reputation more than a one-time repair fee.

We are typically 40-60% cheaper than authorized dealers for the same work. Here is a real comparison:

• Rolex service: Authorized dealer 2,500+ AED / Dubai Repairs 500+ AED
• Omega overhaul: Authorized dealer 1,800+ AED / Dubai Repairs 450+ AED
• TAG Heuer battery: Authorized dealer 300+ AED / Dubai Repairs 150+ AED
• Glass replacement: Authorized dealer 800+ AED / Dubai Repairs 250+ AED

The quality is the same — we use genuine parts and follow manufacturer procedures. The difference is we do not pay mall rent, franchise fees, or Swiss shipping costs. We pass those savings to you. Turnaround is also faster: 7-14 days versus 6-8 weeks at a dealer.

Bring the watch and any information you have about it. If you have the original box, papers, or warranty card, bring those too — they help us verify authenticity and source correct parts. For vintage watches, any history you know (purchase date, previous repairs, family story) helps us treat the piece with appropriate care.

You do not need to bring anything else. We inspect the watch in front of you, explain the problem, and give you a fixed quote before starting work. If you decide not to proceed, you pay nothing. We also accept watches by courier if you cannot visit in person — just call us to arrange pickup within Dubai.